One of the main reasons a lot of users invest in VPNs is to avoid government tracking, so for Windscribe to allow its customers to fall victim to this goes directly against one of the main appeals of using such a service. While there is no record of which customers fell victim to Ukraine’s watchful eye, Windscribe has vowed to improve its service, and has taken full responsibility for the breach, mapping out numerous steps the business is taking to improve its product for the future. This is bad for customers, as it essentially lays bare their entire activity online – something which a VPN is fundamentally supposed to protect against. As for Windscribe’s response, it has owned up to the fault, with the company’s director Yegor Sak making a statement: It’s not just words though, as the company is making strides to improve after this mistake. These steps, according to Windscribe, are: Due to this security breach, we have removed Windscribe from our list of the most secure VPN services. A VPN’s most important feature is its security and the protection of its customers, so when a service fails to provide this, its credibility takes a massive hit. For our specific recommendations, NordVPN offers what we believe to be the most secure VPN service. Another good option is ExpressVPN.